Owing to the nature of on-line course delivery, the course is deemed to have started once the fees are paid and the contract is sent to the student.  Each course will be available to the student for a period of 3 months from the start date.  A student enrolling in more than one course will have 3 months per course to complete.  In other words if a student enrolls in 3 courses they shall have a total of 9 months to complete all 3.  A student enrolling in 10 courses shall have a total of 30 months to complete etc.

Once the study starts, if written notice of withdrawal is received by the school or if the school dismisses a student, within 10% of the program of study’s duration, the school will retain 30% 0f the total fees due under this contract.

Subject to the above, if written notice of withdrawal is received by the school, or a student is dismissed, within 30% of the program of study’s duration, the school will retain 50% of the total fees due under the contract.

If a student withdraws or is dismissed after 30% of the program of study’s duration, no refund will be provided.

Dispute Resolution and Dismissal Policy:

EHOTELSCHOOL.com considers itself to be an institution of higher learning dedicated to providing a high quality management education in a convenient and cost effective manner in a collegial atmosphere. Fundamental to a management education in the hospitality industry is adherence to a code of professional conduct and mutual respect between the student and the professor.

In the event of a dispute between a student and a professor, the student will e-mail the president giving a full account of their view of the situation. The president will then discuss the matter with the professor and attempt to resolve the issue or issues. If this does not produce satisfactory results for the student, the student will be given the option of continuing study with a new professor or receiving a refund for the course according to the refund policy as discussed above. In the event that a student‘s conduct is judged by the president to be unacceptable, the student will be warned that they could face dismissal unless their behaviour changes. Should the unacceptable behaviour persist, the student will be dismissed with a refund as per the schedule above.

Admission Policies and Procedures:

EHOTELSCHOOL.COM’s policy is to grant admission to anyone who can show proof of having completed grade 10 or equivalent with the understanding that:

a)      All instruction is in English and therefore the student should be comfortable in the use of this language at the college level.

b)      EHOTELSCHOOL.COM is a hotel management school thus the focus is on the management aspects of the hotel industry which has its own terminology. Students are advised to obtain industry work experience either prior to, or during, their course of study.

c)      EHOTELSCHOOL.COM is a management school, thus students seeking training in the technical aspects of the hotel industry (chef’s training for instance) are advised to seek this training elsewhere.

d)      All instruction is offered on-line thus students must have access to and be conversant with using a working computer, a word processing program, a spreadsheet program and a reliable Internet hook-up.